SUREBANKER PRIVACY POLICY

Effective Date: March 11th, 2025

SureBanker ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, mobile application, and services.

1. Information We Collect
We collect different types of information to provide a secure and efficient service, including:

Personal Information: Name, email address, phone number, government-issued ID, financial details (if applicable).
Transaction Data: Payment history, deposit and withdrawal details, loan applications, and escrow transactions.
Device & Usage Data: IP address, browser type, device information, and user interactions on our platform.
Location Data: Collected only with user consent for enhanced security and fraud prevention.
Communication Data: Messages, emails, and customer support interactions.

2. How We Use Your Information
We use your data to:

Facilitate secure transactions between users and vendors.
Verify user identity to prevent fraud and unauthorized access.
Improve our platform and provide personalized financial solutions.
Ensure compliance with financial regulations and legal requirements.
Provide customer support and resolve disputes.
Send security alerts, notifications, and updates related to your transactions and account status.

3. Data Sharing & Third-Party Services
We only share your information under the following circumstances:

With Payment Processors & Financial Institutions – To process transactions securely.
With Regulatory Authorities – If required by law or legal proceedings.
With Service Providers – For platform analytics, security monitoring, and customer support.
With Your Consent – If you request integration with third-party services.
We never sell your personal data to third parties for advertising or marketing.

4. Data Security & Protection
Encryption & Secure Storage – Your data is encrypted and stored securely.
Fraud Detection Measures – AI-driven security to detect and prevent suspicious activities.
Regular Security Audits – Ensuring compliance with financial security standards.

5. Your Privacy Rights
Access & Edit Your Data – You can update or modify your account details anytime.
Delete Your Account – You may request account deletion, subject to legal and financial record retention policies.
Opt-Out of Marketing – Manage email notifications and promotional messages in your settings.
Withdraw Consent – You can revoke location tracking and certain data-sharing permissions.

6. Cookies & Tracking Technologies
We use cookies and similar tracking tools to:

Improve website functionality and user experience.
Analyze platform usage for better service optimization.
Enable fraud prevention and security features.
You can manage cookie settings through your browser preferences.

7. Updates to This Privacy Policy
SureBanker reserves the right to update this Privacy Policy as needed. Users will be notified of significant changes through email or platform notifications. Continued use of SureBanker means acceptance of the revised policy.

8. Contact Us
Email: support@surebanker.ai

If you have any concerns regarding privacy or data security, please reach out to us.

By using SureBanker, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue the use of our platform.

SUREBANKER TERMS AND CONDITIONS

Effective Date: March 11th, 2025

Welcome to SureBanker! By accessing or using our platform, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue using SureBanker.

1. Definitions
"SureBanker" refers to the website, mobile app, and financial services provided.
"User" refers to individuals, businesses, and organizations using the platform.
"Service" refers to escrow payments, loan facilitation, vendor transactions, and related financial services.
"Transaction" refers to any financial exchange or engagement through SureBanker.

2. Eligibility
You must be at least 18 years old to use SureBanker.
Users must provide accurate and truthful information during registration.
We reserve the right to suspend or terminate accounts violating these Terms.

3. User Responsibilities
Users are responsible for keeping their account credentials secure.
Transactions made through SureBanker are binding, and disputes must follow our dispute resolution policy.
Users must ensure that all financial activities comply with applicable laws.

4. Prohibited Activities
Users must NOT:

Engage in fraudulent transactions.
Use SureBanker for illegal or unauthorized purposes.
Attempt to hack, disrupt, or misuse the platform.
Submit false claims or misleading information.

5. Financial Transactions & Payments
SureBanker facilitates secure escrow payments and financial transactions.
All payments processed through SureBanker are subject to applicable fees.
SureBanker is not responsible for failed transactions due to third-party financial institutions.

6. Escrow Service & Dispute Resolution
SureBanker holds funds in escrow until both parties meet agreed conditions.
Disputes must be reported within 7 days of the transaction.
Our support team will review and resolve disputes based on provided evidence.

7. Privacy & Data Protection
SureBanker does not sell user data and ensures compliance with data protection laws.
Users must not misuse or distribute private information obtained through the platform.

8. Account Suspension & Termination
SureBanker reserves the right to suspend or terminate accounts engaging in fraudulent or prohibited activities.
Users may request account deletion, subject to pending transactions or regulatory requirements.

9. Limitation of Liability
SureBanker does not guarantee the success of any financial transaction.
We are not liable for indirect, incidental, or consequential damages arising from platform use.
Users transact at their own risk, and SureBanker holds no liability for disputes between users.

10. Governing Law & Dispute Resolution
These Terms are governed by the laws of Nigeria.
Disputes shall first attempt to be resolved via negotiation or arbitration before legal action.

11. Amendments to Terms
SureBanker reserves the right to update these Terms at any time.
Continued use of the platform after updates implies acceptance of revised Terms.

12. Contact Information
Email: support@surebanker.ai
Website: www.surebanker.ai

By using SureBanker, you acknowledge and agree to these Terms & Conditions. If you do not agree, please discontinue using our services.